Responsible Gaming

At Eco Rummy, we are committed to providing a safe, secure, and enjoyable gaming environment for all our players.

Safe Gaming Environment
Verified & Secure
24/7 Support
Responsible Gaming
Our Commitment

Responsible Gaming at Eco Rummy

We prioritize your well-being and promote a balanced approach to gaming.

Responsible gaming is one of Eco Rummy's most crucial core values. We take it upon us to ensure that our users have a hassle-free gaming experience with the best-in-class security systems guarding their winnings. Responsible gaming further extends to monitoring and correcting a player's behaviour while playing online and to safeguard the interest of other players, while maintaining a healthy & competitive gaming environment.

Broadly, responsible gaming encompasses several policies and requirements that are applicable for online gaming platforms to maintain the highest standards of quality and protect players from any unfortunate experiences. We strive to promote the concept of responsible gaming so that real money gaming continues as a leisure activity and so that it is played responsibly.

Fair Play

What is Cheating on Eco Rummy?

Understanding what constitutes cheating and the consequences of unfair play.

Attempting to hack into the system in any form, including misusing bugs or using third party tools will qualify as cheating and charged parties will be penalised legally for it. Additionally, using multiple accounts or teaming up with other players to raise scores will also be treated as a case of cheating and guilty parties will be prosecuted and banned from the game.

During the banned period, users will not be able to play games or make cash withdrawals. Users will also lose their winnings from the games where cheating has been charged. Users will further be permanently blocked if they are caught cheating in any game, promoting hacks or violating other terms of use at Eco Rummy's discretion. In the case of a permanent block, any balances in the user's Eco Rummy Wallets will be forfeited by Eco Rummy.

Player Protection

Our Responsible Gaming Measures

We've implemented several features to help you maintain control over your gaming experience.

We have implemented several measures to promote responsible gaming:

Time Limits

Set daily time limits for gameplay to maintain a healthy balance between gaming and other activities.

Deposit Limits

Control your spending by setting daily, weekly, or monthly deposit limits on your account.

Self-Exclusion

Take a break from gaming with our self-exclusion option, allowing you to temporarily or permanently restrict access to your account.

Activity Tracking

Monitor your gaming activity and spending patterns through detailed account history and reports.

Awareness

Signs of Problem Gaming

Recognizing the warning signs is the first step toward maintaining a healthy relationship with gaming.

It's important to recognize the signs of problem gaming. If you experience any of the following, we encourage you to seek help:

Spending more time or money on gaming than intended
Neglecting work, education, or family responsibilities due to gaming
Gaming to escape from problems or relieve negative emotions
Lying about how much time or money is spent on gaming
Continuing to game despite negative consequences
Feeling restless or irritable when unable to game
Needing to spend increasing amounts of money to achieve excitement
Self-Evaluation

Self-Assessment

Take a moment to reflect on your gaming habits with these simple questions.

Ask yourself these questions to assess your gaming habits:

1
Do you find yourself preoccupied with gaming (thinking about past gaming experiences or planning future gaming sessions)?
2
Do you need to spend more money on gaming to achieve the desired excitement?
3
Have you made repeated unsuccessful efforts to control or stop gaming?
4
Do you feel restless or irritable when attempting to cut down or stop gaming?
5
Do you use gaming as a way to escape from problems or relieve feelings of helplessness, guilt, anxiety, or depression?
6
After losing money gaming, do you often return to "chase" your losses?
7
Have you lied to family members, therapists, or others to conceal the extent of your gaming?
8
Have you jeopardized or lost a significant relationship, job, or educational opportunity because of gaming?
9
Do you rely on others to provide money to relieve a desperate financial situation caused by gaming?

If you answered "yes" to several of these questions, you may want to consider seeking professional help.

Get Help

Resources for Help

If you or someone you know is struggling with problem gaming, these resources can help.

If you or someone you know is struggling with problem gaming, the following resources can provide support:

National Helpline for Gambling Addiction

24/7 confidential support for those affected by problem gaming.

Phone: 1800-11-2345

Visit Website

Gamblers Anonymous

A fellowship of men and women who share their experiences to help each other recover from gambling addiction.

Phone: 1800-22-3456

Visit Website

National Institute of Mental Health

Resources and information on addiction and mental health issues related to problem gaming.

Phone: 1800-33-4567

Visit Website
Age Verification

Protecting Minors

We take our responsibility to prevent underage gaming very seriously.

Eco Rummy is committed to preventing minors from accessing our gaming platform. We have implemented the following measures to protect minors:

Strict age verification process during registration
KYC (Know Your Customer) verification to confirm identity and age
Regular monitoring of accounts for suspicious activity
Immediate account suspension if a user is found to be underage
Clear messaging about age restrictions throughout the platform
Parental control information and resources

If you believe that a minor has gained access to our platform, please contact us immediately so we can take appropriate action.

Need Assistance?

Our dedicated support team is here to help with any questions or concerns about responsible gaming.

Email Support

Send us an email anytime. We typically respond within 24 hours.

support@ecorummy.com

Live Chat

Chat with our support team in real-time for immediate assistance.

Start Chat

Phone Support

Call our dedicated responsible gaming helpline for direct support.

+91 800-123-4567